Reference

Terms That Govern Your matka240 Account

Before you explore the lobby or make your first deposit via UPI, Paytm, or PhonePe, these terms set out exactly what you agree to and what we commit…

Binding Agreement on RegistrationJurisdiction-Dependent AccessAccount Security ObligationsFair Use ConditionsWithdrawal & Deposit Rules
matka240 Terms That Govern Your matka240 Account
CONTACT CHANNELS

How to Reach Us About These Terms

If any clause in these terms is unclear or you believe your account has been handled contrary to what is written here, contact us through one of the paths below.

Live Chat Start a live chat session from the account dashboard any time. Our support team can clarify specific clauses, walk you through account-verification steps, and log disputes for follow-up review.
Email Support Write to our legal queries address for formal term-related concerns. Include your registered account ID and the specific clause in question so our compliance team can respond accurately and promptly.
Help Centre Our Help Centre holds a full copy of the current terms, version history, and policy-change notices. Search by clause number or keyword to locate the section relevant to your query without waiting for an agent.
POLICY STANDARDS

How matka240 Upholds These Terms in Practice

We enforce these terms consistently across every account — no exceptions for tenure or deposit size.

Data Handling

Account data you provide — name, payment details, device identifiers — is stored in encrypted form and used only for account operation, fraud prevention, and compliance. We do not sell your data to third parties.

Cookie Policy

We use functional cookies to keep your session active and analytics cookies to measure page performance. You can manage cookie preferences from the settings panel; disabling analytics cookies does not affect account access.

Account Security

Two-factor authentication is available for every account and strongly encouraged. If we detect a login from an unrecognised device or region, we pause the session and send a verification link to your registered email address immediately.

Data Retention

We retain account records for the period required by applicable law in your jurisdiction — typically a minimum of five years after account closure. You may request a summary of the data we hold at any time via email.

Policy Contact

For formal data-related requests — access, correction, or deletion — write to our Data Officer using the email address listed in the Help Centre. We respond within 30 days as required by applicable data-protection law.

Requesting Changes

To update personal details such as your registered mobile number or linked UPI handle, log in and use the Account Settings page. Changes to name or identity documents require verification before they take effect.

Answers to Common Terms Questions

The questions below cover the clauses our account holders ask about most frequently. If your query is not answered here, reach us via live chat or email and we will point you to the exact clause that applies.

The terms bind you at the moment you submit your registration form and tick the acceptance checkbox. Using the account thereafter — depositing via UPI, placing a wager, or requesting a withdrawal — reaffirms that acceptance each time.

We send a notice to your registered email at least seven days before any material change takes effect, stating which clauses were amended and why. The Help Centre also maintains a dated version log so you can compare old and new text.

Yes. Email our Data Officer from your registered address and specify the data categories you want. We compile and deliver the summary within 30 days. The request is free of charge for one submission per calendar year.

If any individual clause is found unenforceable under applicable Indian law, that clause is severed from the agreement. All remaining clauses stay fully in force and continue to govern your account without interruption.

Access depends on local law and is available where local law permits. You are solely responsible for confirming that accessing the platform is lawful in your location before registering or depositing funds.

You must keep your login credentials and any two-factor authentication codes confidential. If you suspect unauthorised access, contact support immediately via live chat. You are responsible for activity on your account until you report a breach.

Submit a closure request through Account Settings or by emailing support. Any confirmed wallet balance at the time of closure is returned to your linked Paytm, PhonePe, or UPI account after standard identity verification, typically within three business days.